Careers at Broad Street Ministry
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Position Title: 315 Cafe Staff

DESCRIPTION

Reports to: Director of Concierge Services

Hospitality Collaborative Summary: The Hospitality Collaborative is a key aspect of our vision for Philadelphia: we envision the day when everyone crossing our threshold flourishes as they participate fully as valued members of a mutually supportive community.

315 Café is an extension of the Hospitality Collaborative as a response to the city’s need to hold emergency overnight spaces for the community to escape from winter weather. These overnight Cafés as it is often call is a service the city has asked BSM to provide for roughly 10 years now. We aim to maintain a space for our community to feel safe and experience dignity while they access basic needs like shelter from the weather and a warm meal.

Position Summary: 315 Café staff are primarily responsible for maintaining a clean, safe and supportive environment for individuals using café services. Staff are responsible for setting up meals and space for café participants, nightly as well as cleaning and re-arranging space for turnover after café hours, to prepare for daytime programing turn-over. Café staff with monitor the environment for any safety or health related risks or needs, and will respond appropriately to the needs of the space and individuals participating in the Café programing. Café Staff are also responsible for carrying out BSM Hospitality Mission and value and providing a service to the community in the most dignified way possible. Café staff are expected to develop positive rapport with participating community members in efforts to do deeper risk and needs assessments to be communicated to Concierge team and wider BSM Hospitality collaborative team.

We are looking for a highly energetic, divergent thinker who has demonstrated a capacity to think and work “outside the box”. At the same time our ideal candidate has established experience working with individuals who are vulnerable to severe mental health symptoms, in various stages of recover and or experience working with marginalized populations experiencing effects of deep poverty and social injustice; 2 years experience preferred in Mental health or related field.

Essential Duties and Responsibilities:

  • Manage developing lines outside 315 café prior to open but building rapport with and returning guests and assessing level of resource need for evening shelter
  • Provide relevant shelter and outreach resources as well as connecting individuals to these resources prior to open
  • Conduct organized and welcoming entrance for individuals invited to stay at 315 Café
  • Document basic demographic information for individuals entering café
  • Clear Multipurpose room for unneeded chairs and tables for evening programing
  • Heat and serve meals to individuals participating in 315 café
  • Wash used dishes and maintain clean kitchen area
  • Monitor for risk and safety in the Multipurpose room
  • Monitor hallways, bathrooms, stairwells and other non-315 Café areas for risk and safety on a rotating schedule
  • Communicate community norms and rules of engagement with the space
  • Provide on spot light resources and concierging for overnight participants
  • Maintain sanitary space for participants to sleep
  • Waking individuals toward the end of evening programing
  • Clean and set-up Multipurpose area after all guests have left
  • Enter or log data collected during intake
  • Document incidences and notable needs and risks
  • Communicate with team members about the administration of above tasks as needed
  • Participate in supervision

HOW TO APPLY

Please email resume, cover letter, and salary requirements to employment@broadstreetministry.org with “315 Café Staff” in the email subject line. Please no phone calls or walk-in inquiries. EOE. Unfortunately, we can only contact those selected for an interview.

This is a subcontracted position through Delta-T group that will require further employment processing through Delta-T group.

BENEFITS

Competitive salary

LEVEL OF LANGUAGE PROFICIENCY

  • A minimum of 1 year of experience working in services for people experiencing homelessness, mental health, and/or substance abuse issues.
  • Experience working with ex-offenders (returning citizens) strongly preferred.
  • Knowledge of Philadelphia systems available to individuals experiencing homelessness, housing and/or food insecurity, and deep poverty, including community resources addressing benefits behavioral health, emergency shelter, re-entry preferred
  • Demonstrated capacity to work in a team of dedicated professionals in a challenging environment.
  • Willingness to learn the short and long-term impacts of trauma and the response that demands from providers of services
  • Understanding of the value of a harm-reduction approach to case management and social engagement
  • Experience with group work preferred
  • Flexibility and openness to working in a fast-paced environment with guests from diverse racial, cultural, and socio-economic backgrounds
  • Strong communications skills
  • Strong organizational skills
  • Strong boundaries

MINIMUM EDUCATION REQUIRED:

High School Diploma or GED/ or equivalent training within work setting


Position Title: 315 Café Shift Supervisor

DESCRIPTION

Reports to: Director of Concierge Services

Hospitality Collaborative Summary: The Hospitality Collaborative is a key aspect of our vision for Philadelphia: we envision the day when everyone crossing our threshold flourishes as they participate fully as valued members of a mutually supportive community.

315 Café is an extension of the Hospitality Collaborative as a response to the city’s need to hold emergency overnight spaces for the community to escape from winter weather. These overnight Cafés as it is often call is a service the city has asked BSM to provide for roughly 10 years now. We aim to maintain a space for our community to feel safe and experience dignity while they access basic needs like shelter from the weather and a warm meal.

Position Summary: 315 Café Shift Supervisors are primarily responsible for managing overnight staff, operations and administrative tasks. Café Shift Supervisors are also responsible for carrying out BSM Hospitality Mission and value and providing a service to the community in the most dignified way possible. Management of overnight staff includes delegating tasks necessary to the functioning of the program while modeling Broad Street Ministry’s approach to direct service delivery. Shift Supervisors will monitor the environment for any safety or health related risks or needs, and will respond appropriately to the needs of the space and individuals participating in the Café programming either through delegation or modeling. Shift supervisors will be expected to keep a clear log of guest progress or concern, crisis and incidents related to safety, and staffing. Café staff are expected to develop positive rapport with participating community members in efforts to do a deeper risk and needs assessments to be communicated to Concierge team and wider BSM Hospitality collaborative team.

We are looking for a highly energetic, divergent thinker who has demonstrated a capacity to think and work “outside the box”. At the same time our ideal candidate has established experience working with individuals who are vulnerable to severe mental health symptoms, in various stages of recover and or experience working with marginalized populations experiencing effects of deep poverty and social injustice; 2 years experience preferred in Mental health or related field.

Essential Duties and Responsibilities:

  • Conduct beginning of shift check-in with staff, highlight any key information passed on from previous shifts, delegate responsibilities, identify staffing needs or resources, identify who is on call for emergencies
  • Delegate or model how to manage developing lines outside 315 café prior to open but building rapport with and returning guests and assessing level of resource need for evening shelter
  • Provide relevant shelter and outreach resources as well as connecting individuals to these resources prior to open
  • Orchestrate entrance for individuals invited to stay at 315 Café, oversee demographic and roll call recording, keep an eye for safety concerns
  • Make sure space is properly set up for evening programming by, clear Multipurpose room for unneeded chairs and tables for evening programing, making sure heat and meals are properly prepared
  • Oversee whomever is delegated to work in the kitchen to maintain meal prep, distribution and clean-up
  • Monitor for risk and safety in the Multipurpose room
  • Monitor hallways, bathrooms, stairwells and other non-315 Café areas for risk and safety on a rotating schedule
  • Communicate community norms and rules of engagement with the space
  • Provide on spot light resources and concierging for overnight participants
  • Maintain sanitary space for participants to sleep
  • Waking individuals toward the end of evening programing
  • Oversee the cleaning and set-up Multipurpose area after all guests have left
  • Enter or log incidents and guest progress for future shifts to observe or be aware of
  • Enter or log and staff acknowledgements and concerns to pass on to program supervisor
  • Communicate with team members about the administration of above tasks as needed
  • Participate in supervision

HOW TO APPLY

Please email resume, cover letter, and salary requirements to employment@broadstreetministry.org with “315 Café Staff” in the email subject line. Please no phone calls or walk-in inquiries. EOE. Unfortunately, we can only contact those selected for an interview.

This is a subcontracted position through Delta-T group that will require further employment processing through Delta-T group.

BENEFITS

Competitive salary

LEVEL OF LANGUAGE PROFICIENCY

  • A minimum of 1 year of experience working in services for people experiencing homelessness, mental health, and/or substance abuse issues.
  • Experience working with ex-offenders (returning citizens) strongly preferred.
  • Knowledge of Philadelphia systems available to individuals experiencing homelessness, housing and/or food insecurity, and deep poverty, including community resources addressing benefits behavioral health, emergency shelter, re-entry preferred
  • Demonstrated capacity to work in a team of dedicated professionals in a challenging environment.
  • Willingness to learn the short and long-term impacts of trauma and the response that demands from providers of services
  • Understanding of the value of a harm-reduction approach to case management and social engagement
  • Experience with group work preferred
  • Flexibility and openness to working in a fast-paced environment with guests from diverse racial, cultural, and socio-economic backgrounds
  • Strong communications skills
  • Strong organizational skills
  • Strong boundaries

MINIMUM EDUCATION REQUIRED:

High School Diploma or GED/ or equivalent training within work setting


Position Title: Community Engagement Manager

Supervised by: Head Pastor
Last Updated: 8/30/2018

General Responsibilities:

Community Engagement is an expanded and enhanced effort to educate and involve the general public in food and social justice issues plaguing Philadelphia and is a natural extension of both the Faith Community and Development Department. The Community Engagement Manager’s primary function is to oversee and spearhead the sustainability and ongoing development of community engagement offerings at Broad Street Ministry, especially growing secular and adult programming. Community Engagement is to encompass any and all public education focused programs (including the Youth Initiative, Alternative Breaks, Day Immersions, etc.) as well as events to which we are inviting the general public for education and the arts (including lectures, panels, arts events, etc.), specifically those which are faith-based. The Manager is accountable and responsible for marketing, networking, and managing the pipeline of past, current, and future constituents of the revenue generating programs. The Manager will also oversee the Community Engagement budget, working with BSM’s senior management to set and adjust participation fees. The Manager is responsible for any additional fundraising needed to sustain Community Engagement programs.

Primary Responsibilities:

Programmatic Responsibilities:

  • Manage all current program offerings (Youth Initiative, Alternative Spring Breaks, Day Immersions) and quantitatively and qualitatively evaluate their opportunity for future growth.
  • Envision and strategically plan for new social engagement programs in collaboration with the Head Pastor (social justice events, advocacy, lecture series, arts events, panels, etc.)
  • Grow adult, corporate, and secular offerings for paid programming
  • Collaborate internally on program and curriculum design for all public education programs
  • Share in execution and facilitation of public education programs

Development Responsibilities:

  • Works with the Development team to ensure that fundraising and marketing efforts fit seamlessly into the wider efforts of the department and organization
  • Collaborate and communicate with the Volunteer and Development departments
  • Develop new fundraising initiatives to fund staff members in addition to working towards financial sustainability, opportunity for revenue generation, and ability to offer scholarships to programs requiring participation fees
  • Team with Director of Development to grow and evolve pipeline of secular and corporate participants while maintaining and growing existing pipeline of faith-based participants
  • Manage the pipeline of social engagement program alumni as potential financial backers
  • Develop and oversee new avenues of marketing initiatives to grow participation in year-round programming, with a particular focus in expanding Fall/Winter/Spring participation
  • Collaborative with Volunteer, Development, and Management teams to ensure quality and consistent messaging
  • Seek exposure with regional churches, schools, conferences, presbyteries, etc. to promote BSM’s mission of radical hospitality and to market for faith-based education and arts events

Management Responsibilities:

  • Write and submit program reports for recordkeeping, senior management, BSM Board of Directors, external stakeholders
  • Create and oversee the Community Engagement budget with guidance from Senior Director of Development & Marketing, Head Pastor, and CFO
  • Act as point person for Community Engagement events which are geared towards public education, social justice, and advocacy
  • Restructure Youth Initiative Advisory Board into a Community Engagement Advisory Board, comprised of experts in the areas of ministry, the arts, advocacy, education, and policy
  • Document and track incident reports, legal issues, and insurance

Other Duties:

  • Help lead Sunday afternoon worship once a month and preach 2-to-4 times a year
  • Be a present member of the BSM wide staff team to collaborate, to ensure space sharing, and to maintain the calendar
  • Participate in professional development and in-service training, as appropriate
  • Adhere to organizational policies and procedures
  • Perform other duties assigned related to the essential functions of the position
Desired Skills & Qualifications:
  • Ability to plan and execute consistent, high-quality programming year-round, with programs occurring simultaneously
  • Demonstrated experience in designing and facilitating education programs surrounding faith-based and secular justice issues
  • Self-starter, strategic, collaborator, excellent communication
  • Graduate degree preferred, or commensurate experience
  • Ability and willingness to work early mornings, evenings, and weekends, as needed
  • Supervisory experience (Coordinator year-round, summer YI team)
  • Entrepreneurial and relational

Volunteer Department Associate

REPORTS TO: Manager of Volunteer Programming
DATE: 9/21/18

Overview:

BSM believes that we transform our city, our institutions, and ourselves when we embrace the individual needs of our most vulnerable sisters and brothers. We envision that every person will be seen, recognized, and restored. We will all be well fed in every aspect of life, and we will be made whole-even for just a few pure and powerful moments. The simplest acts of kindness can soothe the afflicted and transform the fortunate. On those who live in the shadows of solitude, we shower the sunlight of community. And we extend an invitation to others to join us at our tables and help turn on the light.

BSM seeks a dedicated and purpose-driven Volunteer Associate who will be responsible for overseeing all duties related to recruiting and managing the volunteers needed for BSM’s Hospitality Collaborative programming. This position bridges two of Broad Street Minsitry’s essential departments: the Hospitality Collaborative and Development.

Working under the direction of BSM’s Manager of Volunteer Programming, the Volunteer Associate will have the following responsibilities:

ESSENTIAL FUNCTIONS:

  •  Volunteer Department work with the Manager of Volunteer Programming in scheduling individuals and groups to fulfill BSM’s weekly volunteer needs. Daily management of the Volunteer Department inbox and Volunteer Hub account. Confirm group volunteer reservations.
  • Manage, steward and provide direct instruction to volunteers throughout BSM’s Breaking Bread meal service, including orientation for a minimum of two meals per week.
  • Foster and build relationships with all constituents of BSM including donors, potential donors, volunteers, as well as BSM guests, many of whom are experiencing homelessness, mental illness, or deep poverty
  • Assist with development: supporting volunteer communications, including thank-you notes, a bi-monthly newsletter, Volunteer Spotlight, and special events.
  • Help coordinate logistics of programs, services, events, activities and meetings.
  • Attend and participate in staff meetings.
  • Other responsibilities possible, depending on interests and skills of associate.
  • Attend weekly supervision with the Manager of Volunteer Programming.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

  • Strong public speaking skills for group orientations of 25 or more volunteers per day.
  • Bachelor’s degree from an accredited college or university strongly preferred but may be substituted for years of relevant experience.
  • Passion for Broad Street Ministry’s mission
  • Must have strong verbal communication and relationship building skills.
  • Self-motivated, high energy level, strong sense of initiative, able to work independently as well as collaboratively with minimal supervision.
  • Strong attention to detail.
  • Strong organizational and time and project management skills; with the ability to multi-task and think strategically.
  • Ability to relate to people from diverse backgrounds.
  • Ability to work in fast paced environment.
  • Ability to utilize and manage volunteer management software, Volunteer HUB.
  • Comfort in instructing, supporting and motivating volunteers.
  • Comfort in interacting with BSM guests who may be experiencing behavioral health issues.

POSITION: Utility/Prep Cook Non-exempt, hourly position

REPORTS TO: Cook and Chef
DEPARTMENT: Hospitality Collaborative
DATE: 9/18

POSITION OVERVIEW:

Utility/Prep Cook is a full-time position that includes cleaning the kitchen and assisting with the prep of daily meals.

ESSENTIAL FUNCTIONS:

Utility Duties:

  • Clean dishes/glasses/flatware and store those items properly.
  • Wash pots, pans and trays by hand.
  • Set up or break down dish-washing area.
  • Fill/empty soak tubs with cleaning/sanitizing solutions.
  • Sweep/mop floors.
  • Wipe up any spills to ensure floors remain dry.
  • Follow all hand washing guidelines, and safe and effective hygiene practices.
  • Assist with special cleaning tasks.
  • Perform other duties as assigned by supervising kitchen staff.

Prep Cook Duties:

  • Assist with set-up, service, and clean-up of food production.
  • Follow safe cooking and food handling techniques.
  • Assist with receiving and organizing food deliveries and donations.
  • Other tasks as necessary as assigned by supervising kitchen staff.

Knowledge and Skills

  • Good communication skills.
  • Ability to work with diverse staff.
  • Ability to work effectively in pressure situations.
  • Must be flexible in working with staff and customers.
  • Required to be on time for all shifts
  • Must be able to lift, carry, push or pull up to 40 pounds throughout the work day
  • The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
  • The employee is frequently required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms.
  • The employee is frequently required to wash hands.

 

Full-time, hourly, non-exempt position with health insurance benefits.

Please send a cover letter and resume to: employment@broadstreetministry.org

With the subject line: Utility/Prep Cook

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