Reports to: Director of Clinical Support Services

Hospitality Collaborative Summary: The Hospitality Collaborative is a key aspect of our vision for Philadelphia: we envision the day when everyone crossing our threshold flourishes as they participate fully as valued members of a mutually supportive community.

The Covid Prevention Site is an extension of the Broad Street Ministry Hospitality Collaborative, as a response to the city’s need to hold emergency spaces for people who are at risk for complications if they contracted covid-19. The Covid-19 Prevention Site is similar to the 315 Café, an overnight winter service the city has asked BSM to provide for roughly 10 years. We aim to maintain a space for our community to feel safe and experience dignity while they access basic needs and work toward more permanent and stable housing.

Position Summary: Covid-19 Prevention Site Residential Tech staff are primarily responsible for maintaining a clean, safe and supportive environment for individuals referred to live in the space. Residential Techs are responsible for monitoring the environment for any safety or health related risks or needs, and will respond appropriately to the needs of the space and individuals participating in the program. Residential Techs are also responsible for carrying out BSM Hospitality Mission and value and providing a service to the community in the most dignified way possible. Residential Techs are expected to develop positive rapport with participating community members in efforts to do deeper risk and needs assessments to be communicated to other Prevention Site staff and BSM staff overseeing the site.

We are looking for a highly energetic, divergent and creative thinker who has demonstrated a capacity to think and work “outside the box”. At the same time our ideal candidate has established experience working with individuals who are vulnerable to severe mental health symptoms, in various stages of recovery and experience working with marginalized populations experiencing effects of deep poverty and social injustice; 2 years experience preferred in Mental health or related field.

Essential Duties and Responsibilities:

  • Build rapport with guest community 
  • Assessing level of resource needs
  • Provide relevant shelter and outreach resources
  • Conduct organized and welcoming entrance for residents
  • Document basic demographic information for individuals entering in collaboration with the intake team
  • Monitor for risk and safety on each floor
  • Monitor hallways, bathrooms, stairwells and other areas for risk and safety on a rotating schedule
  • Communicate community norms and rules of engagement with the space
  • Provide on spot light resources and case management 
  • Collaborate with the team on all needed data 
  • Document incidences and notable needs and risks
  • Communicate with team members about the administration of above tasks as needed
  • Participate in supervision 


Please email resume, cover letter, and salary requirements to employment@broadstreetministry.org with “Covid Prevention RT” in the email subject line. Please no phone calls or walk-in inquiries. EOE. Unfortunately, we can only contact those selected for an interview.

This is a subcontracted position through First Step Staffing that will require further employment processing through First Step Staffing.


Part-time; $15/HR


       A minimum of 1 year of experience working in services for people experiencing homelessness, mental health, and/or substance abuse issues preferred

       Experience working with returning citizens strongly preferred

       Knowledge of Philadelphia systems available to individuals experiencing homelessness, housing and/or food insecurity, and deep poverty, including community resources addressing benefits behavioral health, emergency shelter, re-entry preferred 

       Demonstrated capacity to work in a team of dedicated professionals in a challenging environment.

       Demonstrated capacity to work in a team of dedicated professionals in a challenging environment.

       Understanding of and commitment to racial justice and equity

       Willingness to learn the short and long-term impacts of trauma and the response that demands from providers of services

       Understanding of the value of a harm-reduction approach to case management and social engagement

       Experience with group work preferred

       Flexibility and openness to working in a fast-paced environment with guests from diverse racial, cultural, and socio-economic backgrounds

       Strong communications skills

       Strong organizational skills

       Strong boundaries


High School Diploma or GED/ or equivalent training within work setting

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