De-escalation Training

Our Approach

Broad Street Ministry (BSM) utilizes trauma aware de-escalation tactics to reduce anxiety and prevent the escalation of conflict amongst the guests. De-escalation Specialists on the BSM staff reduce issues daily during open hours and we regularly offer de-escalation trainings to partner agencies interested in our practices. The de-escalation model was developed by Geremi James, LSW, MSW at Broad Street Ministry as an alternative to the surveillance and policing that our guests experience outside of our doors.

Our Trainers

Geremi James, LSW, MSW is the Director of Clinical Support Services at
Broad Street Ministry. Geremi received her Master’s in Social Work from
Temple University and has been practicing clinical social work in
Philadelphia for over 10 years.

Chyna Parker is the Senior De-escalation Specialist at Broad Street Ministry. She has been practicing trauma-informed de-escalation for over 4 years at both Prevention Point and BSM. She has co-facilitated trainings for a variety of audiences and brings extensive on-the-job knowledge.

Pricing and Inquiries

We offer a sliding scale for organizations based on fiscal year budgets.
Please reach out if your organization requires more flexibility in pricing. Please download and complete below form and submit via email to:

Include three dates and times that you are interested in scheduling a training.


For questions or more information on the training or sponsorships please contact Ellie Wasserman at 215-735-4847 x112 or

Upcoming Events

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Weekly Schedule

To see our full list of ongoing Programs and Services activity, view the complete schedule.